Shipping & Return Policy

Shipping Options & Delivery Costs

We offer the following shipping options - you will be asked to select a shipping method at checkout.

Order Processing Time

All orders placed before 9 PM Monday to Friday are processed and dispatched the same day, all orders placed after will be dispatched the next day. All orders placed during the weekend or on a public holiday will be sent from our warehouse on Monday or on the next business day.

Delivery Address & P.O. Boxes

Please note that we are unable to modify the delivery address once you have placed your order. We are sorry but we do not ship to P.O. boxes.

International Shipment 

We are pleased to offer international shipping to select countries. At checkout, you can choose your country from the available options. If your country is not listed, we regret that we are currently unable to ship to your location.

International Orders 

Please note that international orders may be subject to import duties and taxes, which are imposed by the customs office of your country. These additional charges are the responsibility of the customer and are not included in our product prices or shipping fees. We recommend that you check with your local customs office before placing an order on our website as these fees can sometimes be significant and we are unable to calculate these for you.

Tracking Your Order

Once your order has been dispatched, we will send you a confirmation email with tracking information. You will be able to track your package directly on the carrier’s website.

Returns, Refunds, and Exchanges

We want you to be completely happy with your purchase - please read our return & refund policy for detailed information about our processes.